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Cracked Up

One of the reasons why I love Russell Ackoff is that he cracks me up even while he writes about depressingly serious matters. Here’s just one example from his bottomless well of wisdom:

Business schools do not teach students how to manage. What they do teach are (1) vocabularies that enable students to speak with authority about subjects they do not understand, and (2) to use principles of management that have demonstrated their ability to withstand any amount of disconfirming evidence. – Russell Ackoff

Want another example? OK, OK, here it is:

“Walk the talk” is futile advice to executives because for them walking and talking are incompatible activities. They can do only one at a time. Therefore, they choose to talk. It takes less effort and thought. – – Russell Ackoff

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