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Goal Setting

Given the generic control system model below, how can we improve the performance of an underachieving production system?

Intact CS

One performance improvement idea is to make the goal directly visible to the production system; as opposed to indirectly via the policy/process actions of the actuators.

Goal Visibilty

A meta-improvement on this idea is to allow the production system constituents direct involvement in the goal setting process.

Goal Setting

It seems to make naive sense, doesn’t it? Well, it does unless the goal is some arbitrarily set financial target (“increase market share by 10%“, “decrease costs by 5%“, “increase profits by 25%“) pulled out of a hat to temporarily anesthesize Wall Street big-wigs.

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