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Much of my thinking on hierarchy and unconsciously veiled corpo-insanity is founded on the ideas of systems thinkers and cyberneticians like Ackoff, Deming, Beer, Ashby, Wiener, Forrester, Meadows, Senge, Wheatley, Warfield, Bateson, Gall, Powers, etc. But mostly, my dirty thinking is rooted in the life work of William T. Livingston and his most influential mentor, Rudy Starkermann.
Over the years, Bill has always claimed that his work on socio-technical dysfunction may not be right, but it is irrefutable because it is derived from natures laws (mostly thermodynamics and control theory). And in walking his talk, Bill constantly solicits feedback and asks for counterexamples that disprove his theories.
After I discovered and wrote about Valve Inc, I threw this skunk on my friend’s table:
Here’s Bill’s response and my response to his response:
With his approval, which I have no doubt whatsoever that I’ll receive, I’ll try to decode and post the results of Bill’s research when I get it.
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I don’t have a clue what that is all about but it sure sounds impressive! 🙂
Hah, I don’t know what it’s about either! Essentially, what Bill’s work supposedly proves is that command & control hierarchies must form and grow and act as menaces to their members and the environment because natural laws require them to – and it doesn’t matter who the players are – and free will is not involved. Everybody is simply an actor and subservient to the laws of nature. Well, at least that’s my interpretation after reading all of his stuff and recently bring privileged to act as a reviewer & feedback source of his stuff.
Thus, Valve Inc., which is “flat” with 300+ employees after 17 years, is a data point which seems to defy (refute) his theory which, being based on the natural laws of the universe, is supposed to have no exceptions.