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Where Did The Soldiers Go?

If you’re a leader (anointed or otherwise) and the only access to you is communicated via the classic “my door is always open” and “suggestion box” yawners, then you won’t have to mind-wrestle with this vexing Poppercornism:

The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help or concluded that you don’t care. Either case is a failure of leadership. – Karl Popper

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