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Where Is Point A?

In the “Managing The Unmanageable” techonomy video discussion, HCL Technologies CEO Vineet Nayar says something like: “If your people don’t know where point A is, then they won’t know how to get to point B“. Vineet said this in response to a question regarding the concern that the more transparent your company is, the more your competitors can copy you. Vineet, along with the other two 21st century CEOs on the panel stated that the benefits of transparency far out weigh the risks of “giving away the family jewels“.

Look at the figure below. On the left side, through transparency and continuous full disclosure, your people know where you are (point A) and your people know where you and they want to be in the future (point B). Thus, you and your people can figure out what problems need to be solved and what new actions need to be taken. On the right side of the figure, everyone knows where point B is, but nobody (except for maybe a “select few” high up in the CCH) knows where they’re starting from. Where the frig is point A?

  1. PhilN
    September 8, 2010 at 10:16 am

    People used to think in hierarchies and silos and stove pipes. That’s old fashioned, everything is a supply and demand chain web nowadays. Defense and Government contractors *still* have to think and work this way because that’s just the way Leviathan does it.

    • September 8, 2010 at 10:58 am

      Sorry, but I disagree with your first sentence. I think that the majority of hierarchs still think in terms of mechanistic hierarchies and silos – because it keeps them in the delusion that they’re “in control”. If not, why are most orgs (defense, government, for-profit, and not-for-profit) structured and operated that way?

      Just because that’s the way Leviathon does it today, doesn’t mean that’s the way Leviathon will do it in the future. It’s highly likely that they will, but is it a certainty?

  2. PhilN
    September 8, 2010 at 11:09 am

    I’m certain, that as long as Leviathan employs over 2 million workers its going to work that way. The military style organization is like a hardened design pattern by know, capable of scaling to very large groups of people. Unfortunately, its pretty much the anti-thesis to a free market economy.

  1. September 8, 2010 at 8:09 am

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