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Pyramid Conversion

In this Inc. blog post, Joie de Vivre hotel chain founder Chip Conley says:

The most contagious emotion in most companies is fear. Most companies do such a poor job communicating that most employees get stuck in a place of survival and don’t have a lot of room for creativity, innovation, or ingenuity.

Every survey that’s been done in the U.S. tends to show money is not the primary, secondary, or third; It’s fourth place on why people leave their jobs.

We took the Maslow pyramid and turned it into an employee pyramid with three basic themes: survival the base, succeed at the middle, and transformation at the top. Applying that to employees, it’s money, recognition, and meaning.

Once people are satisfied with how much money they are making, the next human desire they need fulfilled at work is recognition. According to Conley: “What really is meaningful to people is genuine appreciation shown in real time“. The key words are “genuine” and “real time“. I interpret this to mean; not months after a significant accomplishment has been achieved or once a year at an all hands meeting where a boring and generic “atta boy” is delivered from on-high down to the DICforce.

If you just sit in the control tower and solely monitor the numbers that result from the effort without recognizing the effort itself in the moment, then you’re behaving just like the herd and you deserve what you get – mediocrity. Mooooooooooo.

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