Home > management, uml > A Blessing And A Curse

A Blessing And A Curse

The figure below depicts a UML class diagram model of the static structure of a typical Wiki system. A Wiki may be comprised of many personally controlled and/or global workspaces. Each logical workspace is composed of user created work pages and news items (a.k.a. blog posts). Lastly, a Wiki contains many user accounts that are either created by the users themselves or, in a more controlled environment, created by a gatekeeper system administrator. Without an account, a user cannot contribute content to the Wiki database.

Org Wikis are both a blessing and a curse. They’re a blessing for the DICforce in that they allow for close collaboration and rapid, real-time information exchange between and across teams. They also serve as an easily searchable and publicly visible record of org history.

In malevolent and stovepiped CCHs where SCOLs and BOOGLs rarely communicate horizontally and, even more rarely, downward to the DICforce, Wikis are a curse because….

Networks make organizational culture and politics explicit. – Michael Schrage

BOOGLs and SCOLs that preside over malevolent CCHs don’t like having their day-to-day operational behavior exposed to the light of day. If a malevolent CCH org is liberal enough to “approve” of Wiki usage, chances are that none of the BOOGLs or SCOLs will contribute to its content. In the worse case, a Wiki police force may be established to enforce posting rules designed to keep politics and positioning behavior secret. Hell, without censorship, the DICforce might form the opinion that they are being led by a gang of thugs who are out for themselves instead of the lasting well being of the org.

Are you here to build a career or to build an organization? – Peter Block

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