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Unlike In Love

Unlike in love, in business “absence does not make the heart grow fonder“. When there are long stretches of silence between supervisor-to-supervisee, vendor-to-customer, and/or supplier-to-vendor communications, the receiving party in each case will sooner or later start thinking that the transmitting party doesn’t care about them. Worse, if communication solely occurs when the transmitter “wants something” from the receiver, the relationship deteriorates further. Trust and respect, difficult to acquire but ridiculously easy to lose, go right down the tubes and mutually beneficial collaboration comes to a stand still.

So, is all lost when the transmit-receive communication channel is intact but the transmitter stops transmitting? Hell no, but it takes awareness, sincerity, persistence, initiative and, most importantly, willingness on the transmitter’s part to repair the damage. Why should the transmitter be the lead in re-establishing communication? Because the transmitter is the source of information that the receiver needs to perform its function. No transmission, no information. No information, no mutually beneficial results.

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