Watercooler Whining
Regardless of whether they work for a world class org or a brutal and oppressive CCH bureaucracy, I assert that most DICs “discuss” among themselves what they think is wrong with their org at all layers in the caste system. The difference is that in CCH abominations, the discussions are confined to the local environment and well out of earshot of the BMs in charge (In CCHs, BMs, as opposed to PHORS, are always in charge). As soon as the whiff of cologne and bright beams of light emitted by an approaching self-important BM is detected by the “whining” DICs, all dialog stops and the malcontents disperse as if someone let loose an SBD stanker.
It doesn’t take Sherlock’s genius to realize that most of the water-cooler discussions ‘tween DICs are self-serving and myopic BS stories about how they are “victims” and how they have been “wronged” by other fellow DICs and disconnected BMs. However, some, just maybe some complaints are about legit, systemically baked-in problems that, if competently addressed, would improve corpo performance. In most cases, the DICs don’t know how to solve the org issue or they don’t have the authority and clout to try out their solutions.
“The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help or concluded that you don’t care. Either case is a failure of leadership.” – Karl Popper
I’d like to mangle Popper’s brilliant quote with:
“If you haven’t setup and maintained your corpo culture so that your soldiers feel comfortable bringing their problems to you, or you have done so but have continuously ignored their concerns by doin’ nuthin’ of substance to help them, they have either lost confidence that you can help or concluded that you don’t care. Either case is a failure of leadership.” – bulldozer00.
Of course, I just make stuff up and I’m not fit to lead anybody, so don’t pay attention to anything I say.

When as a manager the complaining stops then you should instinctively know some thing is wrong. That means your direct reports are shutting down or off. This will be reflected in the attrition rate or their work output. A good manager will go and seek communication when it drops. Also a good manager has to balance between communication with his troops and that of the higher ups. Too much upward may be good a short time career boast but it will catch up to the manager in the end.