Sloppy and Undisciplined
If a company is sloppy and undisciplined in execution, then almost all of its value-creation resources (people, time, money) are constantly putting out legacy product fires instead of developing new products/services – creating wealth. Revenues and, especially, profits may suffer. “May” and not “will” you ask? Yes, I say. You see, if a company can get customers to continuously pay for the messes that the company has innocently but surely created, then financial performance may actually be perpetually “good”, or even “excellent”. Say what? Hoodwinking customers to pay for cleaning up your messes? What customers in their right mind would do this? Government customers who love to spend other people’s money, of course. Nice work if you can get it.

